Refund Policy
Refund Policy

We at Pauline Human Hair handle every order as if it was the first
order taken by us and you were the only client we had. When your
order has been process and ready to ship to you we take all
precaution in packaging to ensure it arrive to you as you ordered it.

All orders made in store must be returned within 5 working days of
purchase dated with original receipt. Any item returned for
exchange or store credit must be in original condition as sold to
you. Store credit are valid up to one year from return date of
product. We are not responsible to any hair product purchase from
us that has been damage by additional process such as coloring
or perming, etc that was not done by our facility.